Receptionist / Brand Hostess - A0660

Status: Open

Market related salary

Tags: Receptionist / Brand Hostess

What Our Client Offer:

• Opportunities for growth and development within the organization.

• A chance to be a vital part of a prestigious brand in the luxury industry.

• Comprehensive training and ongoing support to enhance your skills.

• A friendly and collaborative work environment.

Key Responsibilities:

• Be the first point of contact for our esteemed clients, offering a warm and professional welcome.

• Assist in creating an inviting and customer-focused atmosphere within our stores.

• Handle incoming calls, inquiries, and appointments with grace and efficiency.

• Coordinate with the sales team and support daily operations.

• Learn about our exquisite jewelry collections and assist in showcasing them to our clients.

• Be a vital part of our dynamic team, contributing to a memorable client experience.

• Ability to adapt easily to the requirements and guidelines of the organization.

• Effectively communicate on the telephone.

• Must be able to clearly communicate guests’ needs to Sales Manager, Sales Executives, etc.

•General administration duties.

Minimum requirements:

• Matric (Grade 12) essential

• 2 to 3 years’ Hostess/Reception experience, preferably in retail/ FMCG or Hospitality

• Relevant tertiary qualification advantageous

• Valid driver’s license and own vehicle

• MS Office literate

• Customer service

• Excellent communication skills, with good spoken English skills

• Listening skills

• Interpersonal and people skills

• Attention to detail and thoroughness

• Ability to work flawlessly and effortless under stress and pressure

• Possess pleasant personality and enthusiastic attitude

• Possess vibrant attitude towards customer service

• Classic, elegant and sophisticated in appearance and demeanor

• High levels of professionalism and confidentiality

• Attention to detail and numerical ability

• Perfect time management skills to ensure services to guests/clients are not delayed

• Ability to adapt easily to the requirements and guidelines of the organization

• Ability to learn fast on the job

• Be proactive and assist guests/clients in having the best experience possible

• Be energetic, hardworking and extremely hands-on

• Be immaculately presented and a good communicator

• Have an amazing attitude and work well in a team

• Excellent product knowledge

 

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